Agoraquest Logo
The only place for the Sony Enthusiast Free Member Registration | Login | Contact Us | Quick Search Forum   
Main Menu
  • Home
  • Topics
  • Forums
  • Reviews
  • The Top
  • Web Links
  • File Downloads
  • Photo Gallery
  • Archived Articles
  • Media Center
  • Useful Sections
  • Sony Issues
  • Sony Alerts
  • Senior Members
  • Premium Members
  • eBay Sony Auction
  • Search Site
  • About Us
  • Recommend Us
  • Members List
  • Bookmark this Page

    Additional Features
  • Linking to Us
  • Owner Manuals
  • Calender of Events
  • Contact Us
  • Stock Market
  • Agorasearch
  • Break It Down Blog

  • Sponsors




    Who's Online
    Currently Online
    Visitors:208
    Members:1
    Total of:209 users
    MemberLogged
    parney130 min
    Users will be removed if they logged out or are inactive for 35 minutes

    Most Online Users
    Visitors:523
    Members:2
    Total of:525 online users
    October 6, 2009, 3:36 pm

    Your Current Status
    You are Anonymous user. Register for free by clicking here.

     Inbox
    Log in to check your private message


      
    Moderated By: claudio
    Agoraquest Forum Index » » Television Troubleshooting
      
    KDF-60XS955 Dashboard
    Replies: 10 | Views: 274
    Last Reply: November 14, 2009, 3:41 pm

    View Printable Version of this thread
    Members below have participated in this thread
    claudio | Teode |
    Search other threads for related issues/solutions: or use Advance Forum Search
    Get the latest Exclusive Sony News by Joining our RSS Feed or Get RSS Via Email
    Author KDF-60XS955
    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-03 22:56

    Hello all! First time posting here. Became a Premium Member about a month ago. Very nice site you have here. Quite helpful! So enough with the chit chat, lets get down to business! =)

    A friend of a friend emailed me today saying that they were going to throw their TV out and she heard that I tinker with things like this. She asked me if I wanted it and I said YES! So here's a picture of what picture I have right now.



    When I brought it home and first turned it on, I could see the black "blob" spidering out further. Also, it appears to have dead pixels.



    So after reading up on the light engine problems from this site, does this seem like something that can be fixed? I have a little experience fixing TV's. (Fixing a convergence chip issue with a 46" right now.) The instructions for removal/replacement of the optical block/light engine seem easy enough.

    Any thoughts/suggestions?

    A.J.
    Charlotte, NC


       


    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-03 22:58

    Also, can someone email me the service manual for this TV? Thank you!


       
    claudio
    Moderator
    Premium Member

    Rank: Sony King


    Joined: Aug 30, 2001
    Posts: 1974
    From: Rockville, MD

      Posted: 2009-11-03 23:20

    Hi Teode,

    Since you are a premium member. I can send you the service manual. Please make a request through our link at

    http://www.agoraquest.com/request_section.php?code=59&submit=1

    Looks similar to Sony alert issue on this page

    http://www.agoraquest.com/display_alert.php?alert_id=13

    It's the blue blog issue. On your screenshots, it looks like a big jelly fish. This can be fixed by changing the optical block. Tri State Module will fix your optical block for around $350. Checking to see if there are any other solutiosns


         
    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-04 09:09

    On the second picture you can also see a lot of "dead pixels". Is that also an optical block issue?
    I just got an email back from Tri-State and they charge $299 plus S/H for the repair. Im tempted but wondering if the $300 would be better spent going towards a new TV. Any opinions on this?


       
    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-04 10:44

    Claudio, I was unable to figure out how to request the service manual at the link you provided.


       
    claudio
    Moderator
    Premium Member

    Rank: Sony King


    Joined: Aug 30, 2001
    Posts: 1974
    From: Rockville, MD

      Posted: 2009-11-04 19:59

    Hi,

    Below is the direct link to the premium member manual request form

    http://www.agoraquest.com/premium_request.php


         
    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-07 21:42

    Ok guys... Im still wondering if I should pull the trigger and take the light engine out and send it off to Tristate for them to rebuild. $300 to fix this TV or $300 towards a new TV... Any suggestions?


       
    claudio
    Moderator
    Premium Member

    Rank: Sony King


    Joined: Aug 30, 2001
    Posts: 1974
    From: Rockville, MD

      Posted: 2009-11-09 23:13

    Hi Teode,

    Hmm it's a tough call. You could sell spare parts like the bulb for $50 and the optical for $100. A new television around 46 to 50 inch will be around $600 to $1100 depending on the brand. But you won't get a 60 inch screen like you have now unless you pay $1100 to $2000.

    I would ask tristate if that will fix the dead pixel as well? I'm interested to know if it does remove the dead pixels. Because you have the blue blog but also dead pixels. If that is the case, i would lean towards getting the optical block replaced.




         
    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-10 09:40

    Well my thinking is, say I spend the $300 to get it fixed, how long will it last before this issue comes back up? But on the other hand, even if I just get a couple of years out of it, it's a damn nice TV. Decisions, decisions, decisions.
    I just emailed Tristate with a link to this forum to see if their repair will fix the optical block completely. I iwll let you know what they say.


       
    claudio
    Moderator
    Premium Member

    Rank: Sony King


    Joined: Aug 30, 2001
    Posts: 1974
    From: Rockville, MD

      Posted: 2009-11-10 10:20

    I think with the optical block fixed, the tv should last at least 5 years or maybe more. The only added cost will be replacing the lamp bulb. You could do the $300 and in 3 to 5 years buy an LCD which at that time should be even cheaper.


         
    Teode
    Premium Member

    Rank: Sony Fan


    Joined: Oct 18, 2009
    Posts: 10
    From: Charlotte, NC

      Posted: 2009-11-14 15:41

    OK, I called TriState and spoke with their service department. The guy I spoke with seemed VERY knowledgable. He said they have serviced THOUSANDS of these units. He said they offer a 6 month warranty but will extend that in some cases, especially if it's a fault on their end.

    I pulled the optical block out today. It was pretty simple and straight forward. The thing I noticed the most about this set is that it was FILTHY. So much dust inside, it's no wonder the unit failed. The fan on the back of the set had dust crusted onto the blades, probably lowering air flow by 50%. Other than that, everything looked Ok. I vacuumed out all of the dust I could get to, but first made sure I taped off the hole that the optical block sits into. I did not want any dust getting up into the projection area. I would say from the first screw to being finished cleaning it out took me 1 hour.

    Now I'll box this thing up and ship it off. I weighed my options. $3000 for the TV I want VS $300 for a TV I can live with. I figure I'll use this TV until it dies then trash it and by that time, as Claidio said, the TV I WANT should be reasonably priced by then! I will let you know what happens!


       
    Advance Features
      
    Jump To:
    Locations 
of visitors to this page


    All logos and information in this site are property of their respective owner. The comments are property of their posters. This website www.agoraquest.com, Claudio Meira and Agoraquest, LLC is not tided in any form to the Sony Corporation (www.sony.com). This unoffical website is just place where Sony products are reviewed among the general public. Sony is a registered of Sony, Inc. "PlayStation", "PlayStation2", the PlayStation "PS" logo, and all associated logos/graphics. "Agoraquest, LLC" and "agoraquest.com" are associated exclusively with agoraquest.com, and are NOT associated in ANY way with Sony Electronics, Inc. To view the privacy policy, please click here and to view the terms of use, please click here. If you have any further questions, please contact using our online form.