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| October 6, 2009, 3:36 pm |
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Sony Recalls/Firmware/Warranty Alerts
| We are now introducing this new area
where we will display the latest Sony alerts all in one place.
We will be updating this section often with new alerts and related threads.
Note: view alert links with * have related Agoraquest thread discussions
Click here for Sony Product Registration Form
We recommended owners fill out Sony Product Registration so you get email alerts if there are any issues with your product
Warranty Length, Repair/Replacement options and How to Deal with Sony
| | Computers (Vaios) | | View Alerts | Alert Date | Expiration Date | Affected Models | Type | | view alert | 2-26-2009 | n/a | VGC-JS210J/B
VGC-JS230J/B VGC-JS230J/S VGC-JS230J/T VGC-JS250J/B VGC-JS290J/Q VGC-JS290J/S VGC-LV150DJ VGC-LV150J
VGC-LV180J VGC-LV180ME VGC-LV190Y
VGF-HS1U | Sony Vaio Seagate® Hard Disk Drive Quality Issue | | view alert | 11-2-2008 | n/a | HP Pavilion, HP Compaq and Compaq Presario models | Sony Recalls Notebook Batteries Amidst Reports of Fire Hazard | | view alert | 9-4-2008 | n/a | VGN-TZ100 series , VGN-TZ200 series,VGN-TZ300 series ,VGN-TZ2000 series | Important Notification for the Sony VAIO® TZ Series |
| | Television (XBR, Bravia) | | View Alerts | Alert Date | Expiration Date | Affected Models | Type | | view alert | 12-22-2008 | June 30, 2010. | KDF-42E2000, KDF-46E2000, KDF-50E2000, and KDF-55E2000 | 2006 Model Year Microdisplay Rear Projection Television Extended Warranty Information — Optical Block | | view alert* | 10-21-2008 | June 30, 2010 | KDS-50A2000, KDS-55A2000, KDS-60A2000, KDS-R60XBR2, KDS-R70XBR2 | Certain 2006 Model Year SXRD Television Extended Warranty Information � Optical Block | | view alert* | 10-21-2008 | November 30, 2008 | KDS-R50XBR1, KDS-R60XBR1, KDS-70Q006, KDX-46Q005 | 2004 Model Year Qualia Q006 Television Extended Warranty Information � Optical Block | | view alert | 10-21-2008 | January 31, 2009 | U.S. Models: KDL-52XBR4, KDL-52W3000
Canada Models: KDL-52XBR4, KDL-52XBR5, KDL-52W3000, KDL-52WL130 | Important Information regarding 2007 Model Year 52 | | view alert* | 10-15-2008 | n/a | KDL-32VL140, KDL-32XBR6
KDL-37XBR6
KDL-40V4100, KDL-40V4150, KDL-40W4100, KDL-40WL140, KDL-40XBR6, KDL-40Z4100/B, KDL-40Z4100/S
KDL-42V4100
KDL-46V4100, KDL-46W4100, KDL-46W4150, KDL-46WL140, KDL-46XBR6, KDL-46Z4100/B,
KDL-46Z4100/S
KDL-52V4100 | System Software Update Available - Resolves issues related to white sparkles (dots) on the screen, HDMI-CEC input, 1080i 60hz film-based content, intermittent audio and slideshow Butterfly. | | view alert* | 4-17-2008 | March 31, 2010 | 2003 Models: KF42WE610, KF50WE610, KF60WE610, KDF60XBR950, KDF70XBR950
2004 Models: KF42WE620, KF50WE620, KDF42WE655, KDF50WE655
| Limited Extended Warranty for Certain 2003 and 2004 Televisions Exhibiting Warping of the Lamp Access Door | | view alert* | 6-23-2007 | December 31, 2008 | KDF-42WE655, KDF-50WE655, KDF-55WF655, KDF-60WF655, KDF-55XS955, KDF-60XS955, KF-42WE620, and KF-50WE620
| Additional Service Coverage Information for your TV (blue dot or star pattern on screen) |
| | Audio Receivers | | View Alerts | Alert Date | Expiration Date | Affected Models | Type | | view alert* | 2-26-2008 | n/a | STR-DA4300ES | On-screen Menu or Picture Issues When Connected Via HDMIâ„¢ |
| | Blu-Ray/DVD Players | | View Alerts | Alert Date | Expiration Date | Affected Models | Type | | view alert | 9-25-2008 | n/a | BDP-BX1 Blu-ray Disc | Enable the BD-Live™ Function of the BDP-BX1 | | view alert* | 9-25-2008 | n/a | BDP-S350 | Enable the BD-Live� Function of the BDP-S350 |
| | Camera (DSC) | | View Alerts | Alert Date | Expiration Date | Affected Models | Type | | view alert | 7-16-2008 | July 16, 2011 | DSC-T20 | DSC-T20 Cyber-shot® Camera Vibration |
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